FAQ. Study

Frequently Asked Questions

How do I know counselling is for me?
I am very happy to answer any questions you may have. In our first session, we can take time to discuss your concerns, whether counselling is for you and whether I am the 'right fit' for you as a counsellor.

How long will counselling take?
This can depend - some issues can be explored in a few sessions while other problems may take longer. You do not need to commit to a block of sessions and we can be flexible to your requirements.

Do I have to like the counsellor?
This is really important. You are going to need to talk about things which may make you feel uncomfortable, so it is essential that you feel that I am supportive and understanding. If this is not your experience, I am happy to suggest other practitioners who may be a better 'fit'.

Will the counsellor tell anyone else what we talk about?
I wish to respect your confidentiality. This means that information shared by you remains confidential other than in very exceptional circumstances. This is something we can discuss during our first meeting.

Following changes to the data protection laws, my privacy notice explains how I use any personal information I collect about individuals. This privacy notice aims to make sure that clients, supervisees and counsellors-in-training who share information with me, feel confident about how I process this under the General Data Protection Regulation (GDPR). If you wish to have a copy of this privacy notice, please let me know. I am registered with the Information Commissioner's Office which oversees these data protection regulations.

How often will we meet?
I find most clients prefer some flexibility in the arrangement of appointments and therefore we may agree to meet weekly or fortnightly; for a specific number of sessions or open-ended without a planned ending. This ensures that we can work around your individual needs.

Sessions normally last up to 50 minutes.

How much does it cost?
My fees are by arrangement.

Contact Details:
Mobile No: 077 86 39 59 02
email: [email protected]

If I phone, will anyone else take the call?
To maintain my clients' confidentiality, I am the only person who answers my mobile phone.
If I am with a client when you telephone, I will leave on my voice mail rather than interrupt the session. Please leave a message and I will respond as soon as it is convenient for me to do so.

Where do we meet?
I work from home in a room which has been specially created as a therapeutic work space. It is a light, warm and comfortable space and provides privacy for our sessions.
For clients who live at a distance, I 'meet' with them in the same confidential space through video conferencing or by telephone. For some clients, working in this way is more convenient as no travelling is involved.

©2020 Jan Kerr is powered by WebHealer
Cookies are set by this site. To decline them or find out more visit our cookie page